{"id":697,"date":"2020-09-09T20:16:35","date_gmt":"2020-09-09T20:16:35","guid":{"rendered":"https:\/\/leonsergent.com\/?p=697"},"modified":"2020-09-09T20:16:36","modified_gmt":"2020-09-09T20:16:36","slug":"trois-habiletes-de-communication-strategiques-pour-la-rentree","status":"publish","type":"post","link":"https:\/\/leonsergent.com\/en\/trois-habiletes-de-communication-strategiques-pour-la-rentree\/","title":{"rendered":"Three essential communication skills for the third quarter."},"content":{"rendered":"

So, what now? It is unlikely that we will go back to pre-pandemic client drop-in meetings and large professional gatherings to present our organisation and speak to the key client influencers about our solutions. Internally, we may be relying more on electronic means of communications over face to face meetings to interact and engage our partners, colleagues, and employees. Unsettling changes in the way we conduct business.\n\nWhat has not changed is that the key skills of professionals who made a difference before worldwide restrictions were imposed still apply in the virtual world and in any type of hybrid live\/virtual communication strategy. So, what makes them breakaway from the pack?<\/p>\n\n\n\n

Certaines r\u00e8gles pourtant ne changeront pas. Les habilet\u00e9s de communication des professionnels qui s\u2019\u00e9levaient au-dessus des rangs avant que les restrictions sanitaires soient impos\u00e9es s\u2019appliquent encore au monde virtuel et aux diverses strat\u00e9gies de communications virtuelles ou en personne. Quelles sont donc ces habilet\u00e9s qui leur permettent de se d\u00e9tacher du peloton?<\/p>\n\n\n\n

  1. They speak clearly to be understood in a variety of speaking situations and build trust.<\/strong> Professionals who speak clearly use a proven logical structure, use less words, pace themselves when they speak to inspire confidence. Speaking more quickly and using more words does not make us appear smarter. Just unprepared, more hurried, and unsure. TIP:<\/strong> Try teaching a complex procedure to someone on your team; practice using less words that you would normally use and speaking more slowly. See if you can trim the number of words down from your first trial.
    <\/li>
  2. They engage and move listeners to act on a common goal or on their recommendations.<\/strong> Call it selling or convincing, it is about having your listeners catch the ball and run with it. It is not about a list of features of your product or solution: High performers present only the information and evidence that will meet their needs. Accept the temporary pain of dead silence and let your listeners think and respond. TIP: <\/strong>Train yourself to be systematic (sequential and logical) in the way you present evidence supporting your ideas or proposals.
    <\/li>
  3. They defend their position and convince their listeners effectively.<\/strong> Skilled presenters expect opposition and keep their emotions in check. They put themselves in the position of their listeners and demonstrate empathy. Wouldn\u2019t you take pause and find the shortcomings of any new idea presented to you if tables were turned? The key to defending the position is to depersonalize the debate (it\u2019s not about you so don\u2019t take it personally) and problem-solve with their listeners using stated needs and the merits of the solution proposed. Leaders demonstrate courage and ask how another solution, or another version of the solution tabled would be better suited to the needs. TIP:<\/strong> Think of a list of 10 objections to your proposed solution and practice a short response to each of the objections.<\/li><\/ol>\n\n\n\n

    Watch and listen how top professionals use these three skills to engage, convince and win in your next live and virtual encounters.<\/p>","protected":false},"excerpt":{"rendered":"

    Il est peu probable que nous retournerons d\u2019ici peu \u00e0 nos anciennes fa\u00e7ons de pr\u00e9senter nos organisations et nos solutions par le biais de visites chez nos clients et de colloques professionnels \u00e0 grande \u00e9chelle. Nous devrons aussi utiliser des moyens de communication \u00e9lectronique au d\u00e9triment de rencontres face \u00e0 face pour interagir avec nos… Read More »Three essential communication skills for the third quarter.<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":699,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"\nTrois habilet\u00e9s de communication strat\u00e9giques pour la rentr\u00e9e. - LEON SERGENT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leonsergent.com\/en\/trois-habiletes-de-communication-strategiques-pour-la-rentree\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trois habilet\u00e9s de communication strat\u00e9giques pour la rentr\u00e9e. - LEON SERGENT\" \/>\n<meta property=\"og:description\" content=\"Il est peu probable que nous retournerons d\u2019ici peu \u00e0 nos anciennes fa\u00e7ons de pr\u00e9senter nos organisations et nos solutions par le biais de visites chez nos clients et de colloques professionnels \u00e0 grande \u00e9chelle. Nous devrons aussi utiliser des moyens de communication \u00e9lectronique au d\u00e9triment de rencontres face \u00e0 face pour interagir avec nos… Read More »Trois habilet\u00e9s de communication strat\u00e9giques pour la rentr\u00e9e.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leonsergent.com\/en\/trois-habiletes-de-communication-strategiques-pour-la-rentree\/\" \/>\n<meta property=\"og:site_name\" content=\"LEON SERGENT\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-09T20:16:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-09T20:16:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leonsergent.com\/wp-content\/uploads\/2020\/09\/fifty-yard-line-600.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"596\" \/>\n\t<meta property=\"og:image:height\" content=\"641\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Leon Sergent\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Leon Sergent\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/\"},\"author\":{\"name\":\"Leon Sergent\",\"@id\":\"https:\\\/\\\/leonsergent.com\\\/fr\\\/#\\\/schema\\\/person\\\/2c2a3b38ed1f49e9a0b6f54167f7a87b\"},\"headline\":\"Trois habilet\u00e9s de communication strat\u00e9giques pour la rentr\u00e9e.\",\"datePublished\":\"2020-09-09T20:16:35+00:00\",\"dateModified\":\"2020-09-09T20:16:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/\"},\"wordCount\":548,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/leonsergent.com\\\/fr\\\/#\\\/schema\\\/person\\\/2c2a3b38ed1f49e9a0b6f54167f7a87b\"},\"image\":{\"@id\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/leonsergent.com\\\/wp-content\\\/uploads\\\/2020\\\/09\\\/fifty-yard-line-600.jpg?fit=596%2C641&ssl=1\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/\",\"url\":\"https:\\\/\\\/leonsergent.com\\\/trois-habiletes-de-communication-strategiques-pour-la-rentree\\\/\",\"name\":\"Trois habilet\u00e9s de communication strat\u00e9giques pour la rentr\u00e9e. - 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